Payment & Booking – City Care Medical Center

At City Care Medical Center

we aim to provide a seamless experience from booking your appointment to completing your payment. That’s why we combine a flexible booking system with secure payment options for your convenience.

Booking Methods

  • By phone: Call us directly for instant booking.

  • Via WhatsApp: Send “Appointment” and our team will confirm shortly.

  • Online form: Fill in your details and specialty, confirmation via SMS or call.

  • Walk-in visits: Welcome anytime, but pre-booking is recommended.

Attendance Instructions

  • Arrive 10 minutes before your appointment.

  • Bring your ID and insurance card (if applicable).

  • Some departments (Gynecology, Pediatrics, Orthopedics) may require longer waiting times.

Payment Options

  • Cash payments at reception.

  • Debit and credit cards accepted.

  • Bank transfer for pre-payments or tests.

  • Pay on delivery for selected home services.

Health Insurance

  • Acceptance of most recognized insurance providers in the UAE.

  • Assistance with pre-authorization procedures if required.

  • Insurance coverage can be verified before the appointment.

Billing Services

  • Printed invoices at reception.

  • Electronic invoices (PDF) sent to your email.

  • Detailed reports with test results available upon request.

Benefits of the System

  • Flexible and easy booking and payment.

  • Fast transaction processing.

  • Transparent pricing and insurance coverage.

  • A smooth and hassle-free experience.

Frequently Asked Questions
Can I reschedule my appointment?

Yes, via phone or WhatsApp.

Can I pay online?

Yes, through bank transfers and card payments.

Is installment available?

Flexible payment arrangements are available depending on the service.